1. Delivery Method

All purchases are delivered digitally via:

  • Email (to your registered address)
  • Account Dashboard (if you created an VCCDIGITAL account)
  • WhatsApp (if selected at checkout)

2. Delivery Timeframe

  • Instant Delivery: 95% of keys are delivered within 1-2 hours of payment confirmation.
  • Rare Delays (Under 5% of orders): May take up to 24 hours during high traffic or verification checks.

3. What to Do If You Haven’t Received Your Key

  1. Check:
    • Your spam/junk folder
    • Your VCCDIGITAL account dashboard (under “My Orders”)
  2. Contact Us within 48 hours if still missing:

4. Delivery Guarantee

  • We guarantee all keys will arrive as promised.
  • If delivery fails due to our error, we’ll:
    • Resend immediately or
    • Refund 100% within 24 hours

5. Important Notes

  • Validity Period: Keys never expire before delivery but check the activation deadline (set by the developer) after receipt.
  • Region Locks: Some keys are region-specific. Check product descriptions before purchasing.
  • Fraud Prevention: Orders may be delayed for verification if flagged by our system.

6. Contact Us

For urgent delivery issues:

  • Live Chat: [Soon]
  • Phone Support: [If applicable]